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Our Guarantee!
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No DRM
No activation
No installation limits.
Virus free
Adware free
Safe purchase
No delays!
Buy & play in just a moment !
14-day unconditional money back guarantee
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Buying is easy!
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Buying is easy. We Accept Them All - Creditcards, PayPal™, PO, Wires, Checks, EC-Lastschrift, etc.
Only by buying directly from this site you get our 24/7 support and money back guarantee!
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Great support!
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This is a small business and
depends on returning customers. That's why we offer very fast and friendly support.
All
emails
are answered within 24
hours.
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Award Winning!
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Join the millions that have already downloaded and enjoyed our games!
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Contact & Support
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Please read the support
section
to learn about the best and fastest way to get support. We offer an
excellent customer service, but please follow the procedure outlined in
the support section.
Niels Bauer Games
Postfach / P.O. Box: 19 02 32
79061 Freiburg
Germany, European Union
VAT no. (USt. Nr.): DE 199 132 440
Tax no. (Steuer Nr.): 06 010 489 17
Email: contact@nielsbauergames.com
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Frequently asked questions (FAQ)
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"I didn't receive an answer
within 24 hours!"
 Please give us at least 24 hours to answer your request. We promise that we will
answer your request as fast as we can. If you do not hear back from us within 24
hours, there may have been a problem with either your email, or our response
email. [...Read more]
"I didn't receive my game!"
Please understand that, except where explicitly stated, there is no physical
product (e.g.: CD) shipped. After purchasing from the US based software vendor
RegNow you will receive a download link to the game immediately after your
payment has been processed. [...Read more]
"I have problems downloading the
file."
"I get the error message 'file corrupt' ".
Some browsers have problems downloading large files. [...Read more]
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Imprint (§ 6 TDG)
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Alright,
here comes the legal fine print. Due to German law (§ 6 TDG) we
are obliged to display certain information on our website including a
summons-capable address of the company, which is: Niels Bauer,
Sickingenstr. 37, 79117 Freiburg, Germany. Please
note that this is a mail drop address and we do not have any shop or
office, which you could visit. We also do not offer support by phone
and would very much appreciate it, if you would just send an email.
Please use the email address contact@nielsbauergames.com to contact us.
It might also be worth mentioning, that we do not sell any products or
games directly from this website. We are just the developer of the
games. If you click the buy links you are lead to the website of our
distributor, which is your contract partner. In case you are a business
and require our VAT or tax numbers, you can find them at the top of
this page. |
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