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14-day money back guarantee

This service has been suspended for all sales after 25th October 2012. While we didn´t received more than one request every couple of months it has come to our attention that this offer was intentionally misused in some cases.

For sales prior to or at 25th October 2012: Playing games should be exciting from the first to the very last minute. We are here to entertain you so you can enjoy your precious free time, and we'll do everything in our power to ensure this.

Should you by whatever reason be unsatisfied with our games or service within the first 14 days and can explain to us why, we will give you a full refund. It is as easy as that. We just ask you to read this whole page before you do so.

Why not just cheat us? Well, there are a 10 good reasons why you shouldn't.

#1: Please understand that we are making a living creating games. Although most people are not aware of the time and effort required to create games this is a very expensive enterprise.

#2: We are the "good guys". We are not a big corporation exploiting our customers. We do care about every single customer and want everyone to have a great time.

#3: Give us a chance to improve our games.

#4: If you don't support us by buying our games, we might not be able to continue developing games.

#5: How often did it happen to you that you bought a game for $50, installed it, and got bored within the first thirty minutes? It happened a lot to us. Compare this to our games even if - in the rare case - you're not completely satisfied. We offer to take it back because we care about every single customer. Do you think the other company you paid two times as much would show this kind of compassion?

#6: Cheating us is fraud; it's as simply as that.

#7: Some of us have a family to take care of (also see #1).

#8: You won't be able to play the refunded game anymore.

#9: We all will be able to sleep peacefully. :)

#10: It is just the right thing to do.

Please note that the money-back guarantee can only be used once. If you have already used it in the past - even if it was for a different game - this option does not apply to you.

Furthermore it does not apply if used fraudulently. That is the case, for example, if you have been caught pirating or hacking our software or have been told explicitly through individual email or writing that this guarantee is not valid for you.

That's all. We put trust in you that you carefully consider this before asking for a refund. However if you are really disappointed please don't hesitate to do so. We want you to be happy! 100%.


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